Hit By Ransomware? Get Immediate Help!
Montreal’s Ransomware emergency response specialist.
Just hit by an attack? Don’t panic. We know how to get you up and running. 514-394-1040
What You Should Do Right Now
Most important: Time is of the essence! The ransomware encryption process takes time, the sooner we stop it the better. See below and call us immediately for expert help.
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Call us immediately at 514-394-1040
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If you are able, shut off or disconnect the Internet connection
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Do NOT click on anything they tell you to click
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Do NOT pay the ransom — we will assess first
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Preserve evidence (photos, logs, screenshots)
How We Help With Ransomware
Emergency Response
Data Recovery
Legal Guidance
Reputation Protection
Containment – we secure the network and block the threat and prevent more damage. Then we assess recovery options though forensic analysis, threat identification.
Backup restoration, recover critical business systems first to minimize downtime.
Compliance support, insurance coordination. We can facilitate your insurance assessment and payment.
Internal & external communication planning. Our raison d’etre is to make sure you are fully protected for the future so this doesn’t happen again.
Emergency Response
Containment – we secure the network and block the threat and prevent more damage. Then we assess recovery options though forensic analysis, threat identification.
Data Recovery
Backup restoration, decrypt access.
Legal Guidance
Compliance support, insurance coordination. We can facilitate your insurance assessment and payment.
Reputation Protection
Internal & external communication planning. Our raison d’etre is to make sure you are fully protected for the future so this doesn’t happen again.
The Danger of Paying the Ransom
Unfortunately even paying the ransom won’t save you.
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Paying doesn’t guarantee recovery
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Often they encrypt multiple sections so that paying the ransom unlocks only some of your data
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May violate anti-terror or sanctions laws
How We Prevent Future Attacks
Professional prevention is your best way to avoid catastrophic results.
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24/7 network monitoring (SOC)
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Phishing and user training
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Automated offsite backup systems
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Endpoint protection & response
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Learn About Prevention Tools
Case Study 1 – Law Firm Lockdown
A mid-sized Montreal law firm found all client files suddenly encrypted with a ransom note demanding Bitcoin. With segmented backups, updated endpoint protection, and a tested incident-response plan, within hours, we isolated infected machines, restored clean backups, and informed clients transparently. No ransom was paid, operations resumed in two days, and client trust remained intact.
Lessons Learned: Regularly test backups, isolate systems quickly, and communicate openly with stakeholders.
Case Study 2 – Manufacturer Under Siege
A regional manufacturer’s production servers were hit with ransomware overnight, threatening to halt operations. The response team immediately cut off network access, switched production to unaffected systems, and brought in forensic experts. Since backups were tested weekly and stored off-site, data was restored in phases while investigators closed the vulnerability. The company reported the attack, avoided ransom payment, and was back at full capacity within a week, with improved security policies in place.
Lessons Learned: Segmented off-site backups and tested continuity plans are critical to restoring operations without paying ransom.
Case Study 3 – Limited Breach at a Clinic
A healthcare clinic’s receptionist clicked a malicious link, leading to ransomware spreading through part of their network. The support team quickly contained it, but two days of appointment records were lost before backup restoration. Patient data was otherwise protected due to encryption-at-rest policies. The incident was reported to authorities and patients, and operations resumed within three days. While disruptive, damage was contained thanks to prompt isolation and layered defenses.
Lessons Learned: Staff training reduces phishing risk, but layered defences (encryption, isolation, incident reporting) limit the scope of inevitable mistakes.